Micro Dynamic
Help
Desk System
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Key Advantages of Micro Dynamic
Help Desk System
- Unlike many solutions similar to
Micro Dynamic Help Desk System, using our
system does not require your customers to
create yet another account.
- Micro
Dynamic Help Desk System is
powerful, fast and secure. You will never
have to wait for a page to load. Refreshing
the database takes seconds, not minutes or
hours.
- Customers can attach files to their
tickets, but only if you allow it in the
administration area.
- Multiple employees, technicians and/or
administrators may use the back end. The
Help Desk will even generate reports on how
fast each of them replies to tickets, and
how many tickets are open, closed and on
hold.
- Customer support surveys. Only
Micro Dynamic Help Desk System has this
amazing feature. This lets you get real,
anonymous feedback from your customers via
an easy to use web based form. Learn what
they think of your service, quickly and
effectively.
- Customers can submit tickets via E-mail,
or through the actual helpdesk. Customers
can also reply to ticket notification
E-mails.
- Micro
Dynamic provides 24/7 customer
support via E-mail, Telephone and Help Desk.
Some of our competitors charge you just for
answering an E-mail, we answer the phone for
free.
- Many, many more advantages. Check out
our
Features Information Listing for more
features and advantages!
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Micro
Dynamic Your One Stop Internet Marketing Web Promotion Solutions