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Micro Dynamic Help Desk Hosted Solution

	Hosted License $0 Setup Fee $7.95 Per Month
	To Owned License

Why Choose Micro Dynamic Help Desk Sys. Hosted Solution

When your servers go down, ours will still be up! You will be able to provide your customers with technical support and information even when your systems are having problems.

We will setup a fully functional installation of Micro Dynamic Help Desk System for your company to use.
You will be able to customize the look and feel of the installation to fit your companies website.
You will have full administrative access to the Help Desk System installation.
Micro Dynamic will provide free upgrades for the life of your account, they will be automatically applied once an update is released.
Micro Dynamic will support you 24 hours a day, 7 days a week and 365 days a year.
Best of all: we guarantee uptime to 99.95% at all times! Your support will be online, even when your service is not.

Designed for Web Business

Customer support is key to any business -- especially in ultra-competitive markets such as the Internet. With Micro Dynamic Help Desk System you can provide your customers with the support they need, without increasing their costs. Unlike competing products which require yearly license fees to be paid for inferior features, we provide true enterprise technology with the features that large corporations need, and small businesses want.

No other market helpdesk can provide the technical support features that Micro Dynamic solutions can. Our product allows you to create literally thousands of departments, each with many thousands of technicians. In addition, our system has integrated features to help manage tickets for you. We even can provide a custom auto reply for each dept. of your company!

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License Includeds:

	Unlimited users e-mail addresses
	Unlimited domain names
	Limited to one web server per software license
	Language packs: Multiple Languages License

Key Features Advantages

	Unlike many solutions similar to Micro Dynamic Help Desk System, using our system does not require your customers to create yet another account.
	Micro Dynamic Help Desk System is powerful, fast and secure. You will never have to wait for a page to load. Refreshing the database takes seconds, not minutes or hours.
	Customers can attach files to their tickets, but only if you allow it in the administration area.
	Multiple employees, technicians and/or administrators may use the back end. The Help Desk will even generate reports on how fast each of them replies to tickets, and how many tickets are open, closed and on hold.
	Customer support surveys. Only Micro Dynamic Help Desk System has this amazing feature. This lets you get real, anonymous feedback from your customers via an easy to use web based form. Learn what they think of your service, quickly and effectively.

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