Designed for Web Business
Customer support is key to any business --
especially in ultra-competitive markets such as
the Internet. With Micro Dynamic Help Desk System
you can provide your customers with the support
they need, without increasing their costs.
Unlike competing products which require yearly
license fees to be paid for inferior features,
we provide true enterprise technology with the
features that large corporations need, and small
businesses want.
No other market helpdesk can provide the
technical support features that Micro Dynamic
solutions can. Our product allows you to create
literally thousands of departments, each with
many thousands of technicians. In addition, our
system has integrated features to help manage
tickets for you. We even can provide a custom
auto reply for each dept. of your company!
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License Includeds:
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Unlimited
users e-mail addresses
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Unlimited
departments auto-responders
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Unlimited
technicians and users
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Limited to
one website domain per software license
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Language
packs: Multiple Languages License
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Key Features Advantages
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Unlike
many solutions similar to Micro Dynamic
Help Desk System, using our system does
not require your customers to create yet
another account.
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Micro
Dynamic Help Desk System is
powerful, fast and secure. You will
never have to wait for a page to load.
Refreshing the database takes seconds,
not minutes or hours.
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Customers
can attach files to their tickets, but
only if you allow it in the
administration area.
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Multiple
employees, technicians and/or
administrators may use the back end. The
Help Desk will even generate reports on
how fast each of them replies to
tickets, and how many tickets are open,
closed and on hold.
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Customer
support surveys. Only Micro Dynamic Help
Desk System has this amazing feature.
This lets you get real, anonymous
feedback from your customers via an easy
to use web based form. Learn what they
think of your service, quickly and
effectively.
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Read more...
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Micro
Dynamic Your One Stop Internet Marketing Web Promotion Solutions
